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Frequently Asked Questions

My garage door will not go up all the way. What is the problem?

This common issue is either caused because of a broken spring or because of an incorrect opener force adjustment. Take a look above the door and check if there is a gap in the middle of the spring. Read more about broken springs.

The cable on one of the door sides came out.What should I do?

This commonly occurs when something gets in the way of the door while it is moving. Do not try to repair it yourself; this can be very dangerous and difficult.Read about garage door safety cable.

The garage door is not staying closed. It will go all the way down and back all the way up. What could be the problem?

One of the most frustrating situations home owner face is malfunctioning garage doors. Garage doors do not fall into the fix it and forget it category. They must receive routinely maintenance and repairs of some sort will be required before the inevitable time when the entire system must be replaced. One of the most common issues is improperly set limit switches. Try to do it yourself.

My garage door open and close by its own randomly what could be the reason?

This is not a common problem; however, it is not entirely impossible either. While this can be rather frustrating, it can also be dangerous for a number of reasons.

I can hear my garage door opener working but the door won’t move?

Home owners say that they can hear the motor running, but the opener simply will not operate the door. There are a number of possible causes. It is best to troubleshoot the issue to determine the appropriate solution. Trouble shoot now.

My garage door will not go down unless I keep holding the wall mount button.
What is the problem?

One of the most common causes of garage door malfunctions is misaligned sensors. This is basic and generally simple to correct; however, it is an often overlooked caused. One of the first things a garage door tech inspects when a client states that it will not close properly is the sensor. Read how to fix it yourself.

Jamial Din

2022-07-15

Highly Recommended. Our garage door did not work. Tech arrived the same day I called, assessed that cables and sensors were having issues, and fixed the problem in a matter of moments. I will definitely be returning to them when the entire door replacement is needed in future.

Rafy Chavez

2022-06-29

Shawn did an outstanding job with our new garage doors. He was very knowledgeable and gave us an honest and fair price compared to other competitors. He gave us a great recommendation to get Clopay doors based off what I wanted and they did not disappoint. The door are beautiful and I get so many complements from neighbors! Thank you, Shawn!

Kimberly Freisheim

2022-06-14

I live locally in Redondo Beach. I had an oversized garage door that needed to be replaced. These guys were great! They are family owned and operated, and the owner, Shawn, is so friendly. They came out quickly, and gave me a fair quote. They were professional, courteous, gave me a great price, and followed through on everything they said they would do. I highly, highly recommend them! I am so happy with my new door. It looks beautiful! I think they went above and beyond.

Brendan Hanna Holloway

2022-04-10

GR8 Garage Doors does great work, responds quickly, and they talk to you like a real person. I had a thirty year old opener in an install that three other companies were baffled by, and GR8 Garage Doors were able to check it out and install it with custom fabricated parts within a few days and at a price comparable to the basic estimates from other places. These guys are excellent to work with, and if you have a bizarre setup, their experience is indispensable.

TG Greys

2022-04-01

Customer service is certainly number one with this company. Shawn, the owner, was hands-on and made sure to keep me updated on my garage door order and that I was satisfied with the entire experience. I'm very satisfied with the door, opener, and keyless entry. The door is quiet and smooth and looks wonderful. I always thought the cheapest level garage door would be noisy but learned that's not true at all. The installer was professional and got right to work when he arrived. When he was done, he programmed the keyless entry with me and showed me how use it. I did not shop around but felt the price was reasonable and never felt pressure to buy more than I wanted or needed from Gabriel, the salesman. I would use this company again.

Rutilo Perez

2022-03-31

It was so great having Shawn himself to program My garage door opener. I really appreciate him taking the time to teach me about garage door care and maintenance.

Nadia Isabella

2022-03-29

Shawn and his team were very professional, fast, and did a beautiful job installing a new custom garage door for us. They got it all done in one afternoon and paid close attention to details to make it all look perfect. Reasonable price too. Call them!

Marco Isabella

2022-03-27

Working from my garage I needed a better way to move in and out of it. Shawn team did an amazing job replacing my old garage door with these fantastic one with pedestrian door. Communication is perfect and they answered any questions or concerns. Highly recommended.

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